Exchanges and Returns

Hello bärly babe,
We know that sometimes things don't go as expected, and we're here to help! At Bärly, we want to make sure you're always happy with your purchase. That's why we have a returns and exchanges policy that, like everything at Bärly, is made with love and thinking of you. We've got you, babe!

Not love at first sight? Don't worry!

You have up to 30 days from the date of your purchase to request an exchange or return. We only ask that the product be in the same condition as when you received it, unused, with original tags, and in its original packaging.

How to make an exchange or return?

It's very easy. Just contact us at this email: care@barly.com. Don't forget to include your full name and your order number so our team can assist you in the fastest and simplest way possible.

Shipping costs for exchanges and returns

We want to be totally transparent with you, babe: shipping costs are non-refundable. We know this can be a bit inconvenient, but it's our way of ensuring that each exchange or return is as fair as possible for everyone.

Processing your refund

The amount of your return will be reflected on your credit card within 5 to 7 days after we receive the product back. We know waiting isn't always easy, but we promise it will be worth it.

Exceptions

Some products on sale are not eligible for returns; in these cases, only exchanges are accepted. All used, worn products are final sale. If you have any questions about your product, write to us, We want to make sure you have the best experience possible.

Our commitment to you

At Bärly, every order is made with you in mind, and if something doesn't make you feel incredible, we'll do everything possible to change it. So, if you need anything, we've got you, babe.

With love,

The bärly team